Terms of Service

Last Updated: January 15, 2025

1. Agreement to Terms

By accessing or using Sauna House's services, website, or facilities, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Sauna House provides wellness services including but not limited to:

3. Health and Safety

3.1 Health Disclosures

You agree to provide accurate and complete health information during intake and to disclose any medical conditions that may be affected by heat therapy, including but not limited to:

3.2 Assumption of Risk

You acknowledge that sauna and heat therapy involve inherent risks. You assume all risks associated with participation in our services and agree that Sauna House is not liable for any injuries or health issues that may arise.

3.3 Medical Consultation

Our services are not a substitute for medical advice, diagnosis, or treatment. You should consult with your healthcare provider before beginning any new wellness program, especially if you have pre-existing health conditions.

4. Booking and Cancellation Policy

4.1 Reservations

All sessions must be booked in advance. Walk-ins are subject to availability.

4.2 Cancellations

Cancellations must be made at least 24 hours in advance to receive a full refund or credit. Cancellations made within 24 hours of the scheduled session will forfeit 50% of the session fee. No-shows will forfeit the entire session fee.

4.3 Late Arrivals

Please arrive 10 minutes before your scheduled session. Late arrivals may result in shortened session time at full price or rescheduling, depending on availability.

5. Payment Terms

Payment is due at the time of booking or service. We accept credit cards, debit cards, and other approved payment methods. All prices are subject to change with notice.

6. Conduct and Facility Rules

You agree to:

We reserve the right to refuse service or terminate access to anyone who violates these terms or engages in disruptive behavior.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Sauna House or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy to understand our data practices.

9. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee specific results from our wellness services. Individual outcomes may vary.

10. Limitation of Liability

To the fullest extent permitted by law, Sauna House shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold harmless Sauna House, its owners, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

12. Modifications to Services and Terms

We reserve the right to modify or discontinue our services or these Terms of Service at any time with or without notice. Your continued use of our services after changes constitutes acceptance of the modified terms.

13. Governing Law

These Terms of Service are governed by the laws of the State of North Carolina, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Buncombe County, North Carolina.

14. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Sauna House regarding the use of our services and supersede all prior agreements.

16. Contact Information

If you have questions about these Terms of Service, please contact us:

Sauna House
230 Short Coxe Ave
Asheville, NC 28801
Phone: (828) 505-6393
Email: hello@saunahouse.com

17. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.