Accessibility Statement
Last Updated: January 15, 2025
Our Commitment
Sauna House is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website and services are accessible to all.
Website Accessibility
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our website includes the following accessibility features:
Navigation and Structure
- Clear and consistent navigation throughout the site
- Semantic HTML markup for proper document structure
- Descriptive page titles and headings
- Skip navigation links for keyboard users
- Logical tab order for keyboard navigation
Visual Design
- Sufficient color contrast between text and backgrounds
- Text that can be resized up to 200% without loss of content or functionality
- No reliance on color alone to convey information
- Readable fonts and appropriate text sizing
Images and Media
- Alternative text descriptions for all meaningful images
- Decorative images marked appropriately to be ignored by screen readers
- Captions and transcripts for audio and video content when available
Forms and Interactive Elements
- Clear labels for all form fields
- Descriptive error messages and validation feedback
- Keyboard accessible interactive elements
- Focus indicators for interactive elements
Physical Facility Accessibility
Our Asheville location at 230 Short Coxe Ave is designed to be welcoming and accessible:
- Wheelchair accessible entrance and facilities
- Wide doorways and hallways
- Accessible restroom facilities
- Clear signage throughout the facility
- Adjustable lighting in treatment areas
- Staff trained to assist guests with various accessibility needs
Service Accommodations
We are committed to providing an inclusive wellness experience:
- Modified session options for individuals with mobility limitations
- Flexible scheduling to accommodate special needs
- Clear communication about what to expect during sessions
- Alternative communication methods available upon request
- Service animals welcome in accordance with applicable laws
Ongoing Efforts
Accessibility is an ongoing effort. We regularly:
- Review and test our website for accessibility issues
- Provide accessibility training for our staff
- Update our facilities and services based on feedback
- Stay informed about accessibility best practices and standards
- Evaluate new technologies and services for accessibility
Third-Party Content
While we strive to ensure accessibility across our entire website, some content may be provided by third parties. We are working with our partners to ensure their content meets accessibility standards as well.
Feedback and Assistance
We welcome your feedback on the accessibility of Sauna House's website and facilities. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:
Contact Us:
Phone: (828) 505-6393
Email: hello@saunahouse.com
Address: 230 Short Coxe Ave, Asheville, NC 28801
We aim to respond to accessibility feedback within 2 business days.
Alternative Formats
If you require information from our website in an alternative format, please contact us. We can provide content in:
- Large print documents
- Plain text email
- Audio format
- Other formats upon request
Compatibility
Our website is designed to be compatible with:
- Recent versions of major browsers (Chrome, Firefox, Safari, Edge)
- Screen readers including JAWS, NVDA, and VoiceOver
- Operating system accessibility features
- Mobile devices and tablets
Technical Specifications
The accessibility of our website relies on the following technologies:
- HTML5
- CSS3
- JavaScript (with graceful degradation)
- WAI-ARIA attributes where appropriate
Limitations and Alternatives
Despite our efforts, there may be some limitations. If you find any issues:
- Contact us for assistance accessing specific information
- Request alternative formats or methods of communication
- Schedule a phone consultation to discuss your needs
- Visit us in person for personalized assistance
Legal Compliance
Sauna House strives to comply with:
- Americans with Disabilities Act (ADA)
- Section 508 of the Rehabilitation Act
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
Updates to This Statement
This accessibility statement will be reviewed and updated regularly to reflect our current accessibility efforts and any changes to our website or services.